Frequently asked questions
What is Taptap Send?
A mobile app for sending money to supported countries.
What is the SAVAS15 referral code?
SAVAS15 is the personal referral code featured by Money Transfer Info.
Is SAVAS15 a referral code or a promo code?
It is a referral code linked to a user, not a public promotional code from Taptap Send.
When should I enter SAVAS15?
Before you confirm your first transfer.
Can I add the code after completing my first transfer?
No. A code cannot be added after the first transfer is completed.
Does SAVAS15 work in every country?
Not necessarily. Eligibility can depend on the sending and destination countries.
Does a minimum transfer amount apply?
A minimum may apply depending on the countries involved. The app shows the current amount.
How do I check the current referral reward?
Check the conditions shown in the app before confirming, and the official referral guidance.
Can I use more than one code?
No. Only one referral or promotional code can apply to the first transfer.
What happens if the first transfer fails?
We cannot confirm how this is handled. Contact official Taptap Send support.
How are referral rewards applied?
Taptap Send applies rewards under its own current rules. Check the app or official help centre.
Do referral rewards expire?
Conditions can change. Check the app and the official help centre for current rules.
Can a referral reward be used for every delivery method?
We have not verified this. Check the conditions in the app.
Is Money Transfer Info an official Taptap Send website?
No. Money Transfer Info is independent and not operated by Taptap Send.
Does Money Transfer Info earn a benefit?
Yes. The site owner may receive a referral benefit when you use code SAVAS15 or our referral link.
How do I contact official Taptap Send support?
Use the official Taptap Send help centre linked on this page.
How do I delete my Taptap Send account?
Follow the instructions in the official Taptap Send help centre or contact its support.
How do I confirm transfer fees and exchange rates?
The app shows the rate, any fee and the amount received before you confirm.
Why might the amount received differ between corridors?
Exchange rates, fees and delivery methods differ by country pair.
Official sources
Related guides
Money Transfer Info is independent and not operated by Taptap Send. The site owner may receive a referral benefit if you use code SAVAS15. Referral disclosure